Unlike poster or photo prints, “fine art” prints are produced on the highest quality archival watercolor papers using archival pigmented inks to impart maximum color gamut with true color fidelity and exceptional image permanence that artists and collectors demand. These prints will last for generations when properly handled.

Giclèe is a French word loosely meaning “to squirt or spray”. This term describes the method of applying the pigmented inks to the fine art paper. A professional grade printer is used to spray tiny droplets of ink onto the paper to create the image. Using this method, the final image retains much of the richness and depth of the original painting. Unlike high speed printing processes, giclèe printing is very time consuming.

In compliance with New York State Law, information is supplied, as indicated, for each multiple of an edition produced. This information is provided in the form of a Certificate of Authenticity, which includes the following:

Title of the work, Artist’s name, source of signature, medium and process for production of the print, use of master, year produced, size of the edition and number within the edition of this particular print, number of artist proofs in excess of the limited edition, additional multiples produced from the same master and whether they are signed or unsigned. This Certificate of Authenticity constitutes an express warranty that no additional numbered multiples of the same image, exclusive of proofs, have been produced.

“Article fifteen of the New York arts and cultural affairs law provides for the disclosure in writing of certain information concerning prints, photographs and sculpture. This information is available to you in accordance with that law.”

“Article twelve H of the New York general business law provides for disclosure in writing of certain information concerning multiples of prints and photographs when sold for more than one hundred dollars ($100) each, exclusive of any frame, prior to effecting a sale of them. This law requires disclosure of such matters as the identity of the artist, the artist’s signature, the medium, whether the multiple is a reproduction, the time when the multiple was produced, use of the master which produced the multiple, and the number of multiples in a limited edition. If a prospective purchaser so requests, the information shall be transmitted to him prior to payment of the placing of an order for a multiple. If payment is made by a purchaser prior to delivery of such an art multiple, this information will be supplied at the time of or prior to delivery, in which case the purchaser is entitled to a refund if, for reasons related to matter contained in such information, he returns the multiple substantially in the condition in which he received, within thirty days of receiving it. In addition, if after payment and deliver, it is ascertained that the information provided is incorrect, the purchaser may be entitled to certain remedies."

Limited Edition:
Each limited edition print is a reproduction of the original artwork that is signed and sequentially numbered by the artist. The total number of prints in the edition is fixed or limited by the artist. A certificate of authenticity is included with each limited edition print.

Artist Proofs:
Artist’s proofs are an edition of prints set aside by the artist separate from the numbered limited edition. Each artist’s proof is meticulously reviewed by the artist to ensure the highest level of fidelity to the original. Susan offers artist’s proofs in a smaller addition than the limited edition, making them even more desirable for collectors and thus more valuable. Each artist’s proof is signed, sequentially numbered, and annotated with the designation A.P.

An open edition is a reproduction of the original artwork. The number of prints published is not pre-determined. Susan’s open edition prints are produced on archival quality fine art paper using archival inks.

You satisfaction is 100% guaranteed. Returns are accepted for a full refund within 30 days of receipt. If you receive a print that does not meet your expectations, please send an e-mail to sales@susanheidi.com to receive a return authorization and label. The print must be returned to Susan Heidi Art Studios in the same packaging in which it was sent to you and include a return authorization in order for you to receive a full refund.

Snail Mail
If you would prefer not to pay online, you may print and fill in the paper Order Form and mail it along with your form of payment  (check, money order, paypal account, credit or debit card) to

Susan Heidi Art Studios
P.O. Box 115
Garrison, N.Y. 10524-0115

View/Print Offline Order Form (PDF)

Susan is always happy when someone likes her artwork enough to consider hiring her to produce a commissioned piece of artwork. Commissions are special because they feature subject matter that means so much to you that you’d like to see it realized as a piece of fine art.

If you have an idea for a commission, please read the attached pdf about “Commissioned Artwork” and send an e-mail to susan@susanheidi.com or write to:

Susan Heidi Art Studios
P.O. Box 115
Garrison, NY 10524-0115

View/Print Commission Information (PDF)

• Orders containing postcards and 11x14 inch prints only will be shipped flat via US Postal Service Priority Mail
  
  
• Orders containing 16x20 inch and larger prints will be shipped in mailing tubes
  
  
• Domestic orders are shipped via US Postal Service Priority Mail for a flat fee of $5.95 on orders up to $99.99. Shipping is FREE for orders $100 and over.
  
  
• International orders are shipped via US Postal Service Priority Mail International for a flat fee of $20.95. Shipping is FREE for orders $100 and over.
  
  
• Shipping costs will be added during checkout based on the delivery location you select.

To ensure the finest quality, Susan's fine art prints are produced to order. Typical delivery time is 2-3 weeks. If an item is needed sooner, please contact customerservice@susanheidi.com to find out if expedited delivery is available.

This privacy statement discloses the privacy practices for SUSAN HEIDI ART STUDIOS located at  www.susanheidi.com.

SUSAN HEIDI ART STUDIOS is the sole owner of the information collected on this site.  We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.  SUSAN HEIDI ART STUDIOS collects information from our users at several different points on our website.

Order
We request information from the user through our secure order process which is powered by paypal. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date).  This information is used for billing purposes and to fill customer’s orders.  If we have trouble processing an order, this contact information is used to get in touch with the user. You can visit Paypal's website to learn more about their privacy policy.  If you do not wish to submit personal information via the internet, please use the printable pdf order form which can be faxed to (845)809-4267 or mailed to SUSAN HEIDI ART STUDIOS, P.O. Box 115, Garrison, NY 10524. Personal information collected through the printed form will not be sold, shared, or rented to others in agreement with this privacy statement.

Newsletter Form
We request an e-mail address from the user on our newsletter opt-in form. This contact information is used to send you electronic updates from SUSAN HEIDI ART STUDIOS. There is an opt-out link provided with each electronic newsletter, making it easy for you to cancel your newsletter subscription at any time.

Links
This web site contains links to other sites. Please be aware that we SUSAN HEIDI ART STUDIOS are not responsible for the privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.  This privacy statement applies solely to information collected by this Web site.